Weather Policy

We will not deliver or set up inflatables if sustained winds exceed 15 mph, lightning is present within 10 miles, or heavy rain is forecast during your rental window. These conditions are dangerous for both riders and our crew.

We make the final call based on up-to-date radar and wind readings, not on a previous-day forecast. We will contact you as early as possible if we need to delay or cancel the setup.

If weather prevents us from setting up before your event starts, you may reschedule to any open date within 12 months at no extra charge, or receive a full credit on your Bounce, Parties & Events LLC account. Credits are applied immediately and can be used toward any future rental.

Once our crew has delivered, set up, and reviewed safety rules with you, the rental is considered fulfilled. If the weather turns after setup, follow the emergency procedures we provide: deflate the unit, evacuate riders, and unplug the blower. We are not able to offer refunds or credits for weather that begins after delivery.

If you choose to cancel for weather reasons before we call off the setup, the standard Cancellation & Refund Policy applies. We encourage you to wait for our crew to assess conditions at your site, because Central Florida weather often changes quickly.

Inflatables cannot be set up on muddy, flooded, or slippery ground. Please make sure the setup area is draining well before we arrive. If our crew cannot stake or anchor the unit safely because of ground conditions, the booking may be treated as a same-day cancellation.

Florida sun is no joke. We recommend shaded areas, water breaks, and adult supervision at all times. Some units include built-in shade; ask our team if you need a tent recommendation.

We will call and text the primary contact number on your booking. Make sure your phone is on and reachable the morning of your event. If we cannot reach you, we may proceed with the setup or cancel it at our discretion based on conditions.