Help Center
Got questions? We've got answers.
Everything you need to know before you book — booking windows, delivery, weather policy, our brand-new movie night setups, and more.
Booking
Delivery
Safety
Weather
Payments
Movie Nights
The basicsMost asked,
Most asked,
answered.
These are the questions we field every single day. Tap any one to expand. Don't see what you're looking for? Our team is one click away.
Ask a Real HumanWhy families book with us
- Free delivery, setup & pickup in Zone 1
- Cleaned & sanitized after every event
- Flexible weather rescheduling
- Only 50% down to lock your date
